We're definitely going to sound like a broken record at this point. But if you’re an avid reader of Dental Hub 360’s blog (or follow our social media), you know what we’re about to say: running a dental practice is running a business. While it’s a motto that’s become a bit of a cliche, it always rings true whether you’re the practice owner or not.
And, just like in any business, the chain is only as strong as the weakest link. That means that a dental practice needs everyone to be productive in order to reach peak productivity. Each and every member of the staff needs to give it their all whenever the come in to work each day. That’s tough to do, though. Conflicts in the workplace can really put a damper on morale, which can slow people down. And a lack of incentive can really hinder everyone’s motivation, which can result in a plethora of problems. That’s not to add all the drama that everyone is likely to be dealing with back home, especially with the pandemic throwing everything out of whack.
Most practice owners attribute a lack of performance from an employee to a matter of making a bad hire. Sometimes that’s true, and a team member can simply be toxic. Turnover can be costly, however, and it’s an expense that's totally avoidable. Oftentimes, the cure to high turnover is fixing a lack of chemistry within your practice walls. If your team gets along well, the resulting boost in efficiency can make the growth of your practice soar more than ever before.
Interested in how to make everyone get along well? That’s what we’re here for. Read on to learn about two surefire ways to improve teamwork in your dental practice.
1. Eliminate discord amongst your team members.
Not everyone is going to agree with each other. Sometimes, different personality types clash, and drama erupts. When conflict happens, so does gossip, and there’s bound to be some discord amongst your team members.
It might seem like a little animosity over feuds between team members might be something trivial that they can work out themselves. But small workplace conflicts can play out as a large detriment to productivity. Someone might not work so hard when they have to collaborate with someone they dislike. They might not do their best work in an attempt to finish the task as fast as possible and say good riddance to that person.
One of the best ways to solve conflicts and eliminate discord is through morning huddles. A morning huddle is essentially a team meeting, in the morning, before the workday starts. It can be as short as ten minutes, as long as a half an hour, or whatever works for you. In the morning huddle, everyone can talk about how they feel coming into work that day. If something back home is putting them in a sour mood, for example, team members can be more sympathetic and considerate towards them. They don't have to be walking on eggshells throughout the day. But understanding their situation means they can be more kind to them, cognizant of their troubles, and avoid upsetting them. They can become team players rather than riling up someone who is already ready to snap. That’s a surefire way to avoid a potential conflict from arising.
2. Provide incentives that boost the morale of your team members.
If everyone on your team knows that putting in hard work will reap rewards, they’re bound to be more willing to work their hardest. When they work their hardest towards goals they’re all trying to achieve, they’re going to be less likely to let altercations get in the way of their productivity.
Bonuses and raises are classic incentives that every dental practice has thought about or done at some point or another. While monetary incentives can definitely work, sometimes it’s good to be a little bit more creative about finding ways to motivate your team members to help the practice reach its productivity goals. Perhaps you pay for the family vacation to New Zealand a team member has been craving or offer them a ticket to the next Smiles at Sea cruise if they meet their quota.
What are you doing to help your team get along?
There's a multitude of methods, strategies, tips, and tricks that can help your team get along together well. And, once they do get along well, your practice is well on its way to being as productive as it can be.
What are you doing to help your team get along? Let us know in the comments below!
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