When running any business, it’s essential to pay attention to your patients’ needs. Having a secure, reliable, efficient, and easy phone system is one way to ensure great customer service.  Having an outdated phone system will make the quality of your practice decline. Patient experience is vital to creating a positive brand and reputation. If…

Dental practice owners and team members often speak two different languages. And there’s no better example of this than when we talk about team member pay. As dental practice owners, we think in terms of profits and production. Dental team members think in terms of acknowledgment and self-worth. So when the topic of pay raises…

The success of a dental practice depends on a multitude of factors, both internal and external. So, unfortunately, doing great dentistry simply isn’t enough to keep the business running. There need to be elaborate marketing campaigns with thorough planning in place. The team needs good leadership, enabling them to have the chemistry they need to…

A dental practice is a multi-faceted mechanism—it’s almost like a machine. In order for it to function to its utmost capacity, a lot of different gears must be operating smoothly. And in a dental practice, those gears need to do so while being put under enormous pressure.  In a dental practice, the members of the…

Everyone is on the internet these days, and it makes sense. Can you imagine looking up a word in the dictionary with an actual book? How about fact-checking some sensational word-of-mouth by finding a newspaper, buying it, and then sifting through it? The internet has online search engines that make information both free and readily…

As dental professionals, we know all about treating our patients. We can peer into their mouth, and, within a moment’s notice, discern what treatment they might need. We can wield our sharp, shiny tools and make their teeth look brand new. In some ways, we’re like miracle workers. We’re saving lives, giving people a smile…

Despite our efforts to improve their lives, most patients aren’t too thrilled about coming into a dental practice. For most folks, it’s not exactly a fun time to get your gums poked by sharp tools. Getting a filling can scare some patients, too, especially when they see that novocaine shot coming their way. And the…

We’re definitely going to sound like a broken record at this point. But if you’re an avid reader of Dental Hub 360’s blog (or follow our social media), you know what we’re about to say: running a dental practice is running a business. While it’s a motto that’s become a bit of a cliche, it…

  If there’s one change you can make in your practice to make more money while enjoying yourself more, it’s to delegate more. But just delegating isn’t enough. If you don’t delegate well, you could create a lot of harm. Fortunately, delegating well isn’t rocket science. If you can fill a tooth you can delegate…

  If you ask the 10 most successful people you know about the secret to their success, you will hear a lot of different answers. Some will say to work hard. That’s true. Others will say to never give up. That’s true, too. But one response might surprise you—because it surprises a lot of people…

  Imagine working five days a week, eight- to nine-hour days, dealing with patients who tell you they hate going to the dentist. And yet they keep coming. And then Mr. Jones walks in and complains about the cost of dental care. But he doesn’t take care of his teeth at home. Sound familiar? You’re…

If you’re a practice owner, then you know that running a dental practice is running a business. That means there’s a lot of management that comes with it. You need to meet dividends, put together a team of dental health professionals who can keep your practice productive, and more. While a dental practice is a…