Course Description:

The best interest of our patients must be at the core of everything we do in dentistry. The win win win triangle has the patient at the top corner, the team at the bottom left and the business at the bottom right. Learn what prevents us from putting patients at the top and how to adapt your mindset to ensure this changes on the very next day you work.

Course Objectives:

Learn to recognize your personal behaviour patterns that may not be helping your patients Identify times in your patient interactions that could jeopardize a comprehensive diagnosis and treatment plan

Author Bio:

Toni Surace: Toni is an energetic and charismatic speaker who is passionate about dentistry and even more passionate about people! Toni is a widely recognised leader in Dental Practice Management. Earlier this year her selfless contribution to the international dental community was recognised by induction into the Pierre Fauchard Academy.

Apply to speak at Dentistry's Got Talent HERE