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Meghan Darby
Participant
@meghandarby
#1354

We also have KPIs in check. I am slowly working through a list to expand their skills. (We don't have expanded function assistants.) These include, pre and postoperative instructions, postoperative calls and checks for all but my surgeries, notes, lab work (pouring diagnostic models, bleaching trays, etc), temp crowns, fitting permanent crowns, and NEW designing and milling same day crowns. I bite off small chunks throughout the workday to train. I train while chairside unless patients are very nervous. I basically never touch my computer during the workday because if I'm not in patient care, I am training assistants. (I have very young, new assistants. I find that this had led to open, productive growth and less stress around “correction.)