Last month we had over 65 online appointments made which added over 70K of additional revenue last month. After 8 days this month, we are way above out goals and have already done over 29 crowns.
We DO not discount. I don't think that you have to.
If you can get to the heart of finding out what they really want..why they are there. Asking them their STORY and listening…
Getting permission to tell them everything that they see.. and letting them know that your TC will give them a few options for payment including pre-paying for a small courtesy or paying a little over time (3rd party).
Showing confidence that you can solve their stated issue goes a long long way.