I'm not arguing that paper is more convenient than digital. In fact, convenience for the provider (not the patient) is its ONLY advantage over paper. The disadvantages:
– Dental EHRs are more expensive than paper records, raising the cost of services,
– EHRs are less secure than paper records,
– EHRs require more staff training than paper, initially as well as recurring, and most importantly
– EHRs offer dental patients nothing tangible to offset their increased expense and danger.
If solutions to these major deficiencies with digital are not found, it is inevitable that the marketplace will self-correct: Informed patients, many of whom will have received one or more breach notifications, will seek out paper-based dentists.