Marketplace Tutorials

August 7, 2018 | 0

 

For the Sellers

 

How to Post an Item:

  1. You will need to register an account by clicking on the register button in the header (top bar).

  2. Once you've registered, login to the account and navigate on the header menu to More, then click Vendor Dashboard.  Fill out the required information to submit an application to become a vendor.  An admin should approve your account shortly after.

  3. You will receive an email once your vendor account has been approved.  Then go to the site and navigate to the Vendor Dashboard page (Top Menu -> More -> Vendor Dashboard).

  4. Set up your shop details (name, images, address, shipping methods).

  5. IMPORTANT! Be sure to input your PayPal account email address.  That is how you will be paid for the items you sell.

  6. Navigate to your vendor dashboard and go to the Products tab.  Then click “Add Product” to add a new product.

  7. Make sure to fill out all of the fields including the shipping fields.  If a shipping cost is not filled in (it can be $0 or free), the item will not be able to be purchased.

Click here to view how to post an item.

 

 

For the Buyers
How To Buy an Item

Click here to view how to buy an item.

 

After Purchasing an Item

  1. For standard purchases, you should receive an email from the seller within 3 days of your purchase. (Please contact support@dentalhub360.com if you are not contacted by the seller within 3 days.

  2. For Auction items, you will receive an email when the auction is finished and you have won.  You will then have to log into your account to pay for the item that you won in the auction.  Then the seller will initiate the shipping process.

  3. To view updates:

    a. Go to your dashboard. Hover over your profile image in the header and navigate to orders.

    b. Find the purchased item and click the VIEW button

    c. Click the VIEW TRACKING button

  4. Once you have received the item, you can leave feedback for the seller by going to your dashboard, finding the purchased item and clicking the VIEW AUCTION button, clicking the seller's name and clicking the send message button.

Thank you again for buying your item on DentalHub. We look forward to helping you to get even more amazing dental deals!

Miscellaneous

 

How To Read Messages

  1. Click on your dashboard.

  2. Click My Messages.