Practice on Fire
Entrepreneur dentists who have found incredible success by ignoring conventional wisdom and thinking differently.
Drs Gina Dorfman and Michael Ling talk about the power (and the traps!) of delegation. It is one of those tools that is either our best friend or our worst enemy, depending on how it is deployed. We talk about: What are some easy tasks to start experimenting with? How do you delegate when you surrounded by so-called “morons”? Why it’s so easy to delegate clinical work but docs seem to struggle with delegate tasks outside the operatory. How to communicate clearly. You can join Gina and Mike in Miami, May 17-18, 2019 at Practice on Fire Live - the annual event for dentists who think differently.
Drs. Nada Albatish and Tim Rauch join us to talk about how they’ve intentionally focused their practices on elective, high value, and high impact dentistry. What begins as a conversation about how to improve case acceptance for cosmetic and implant cases turns into a realization that case acceptance doesn’t matter nearly as much as you might think. We also talk about: When and how you should ignore the conventional wisdom about “removing barriers to case acceptance”. Why establishing your reputation as THE dentist to see for the services you provide is key, and where to start if you’ve currently got zero reputation. Making clinical photography fast and easy. You can find Dr. Tim on instagram at @timthedentist, and Dr. Nada at @dralbatish, or at her website www.dralbatish.com. You can also hear more from then at Practice on Fire Live, May 17-18, 2019 in Miami. Visit www.practiceonfirelive.com to register.
In this episode, Gina and Mike talk about: -the grownup way to deal with Facebook and personal internet use by staff -the Constant Gentle Pressure model of coaching -the one thing thing that can make correcting staff mistakes finally stick -why hiring doesn’t have to be as complicated as you think and more… Visit us at www.practiceonfirelive.com
Dealing With Toxic Employees Part 2: -A deeper dive into the fallacy of motivating your team through bonuses -The difference between motivating your team through fear of the shark vs swimming in the lazy river ride -The 2 critical positions you need on your self-managing team that nobody else is talking about -The 2 intrinsic motivators you can always count on to drive and align your team
Dealing With Toxic Employees Part 1: -Identifying which employees can be coached and which ones need to go -The real truth about when you need an Office Manager (hint: it has nothing to do with how many staff you have or how much you collect) -What we can learn from Coach Popovich, Jackson, and Belichick about building teams and leaders -The paralyzing effect of fear on your team, and how to overcome it -Why the conventional wisdom about managing your team doesn't work - writeups, checklists, and bonuses (more to follow in Part 2)
Dr Michael Ling speaks with Dr Chris Phelps about: -What the marketing companies want you to believe, and what they are hiding from you -The ONE big thing missing from your marketing plan that is costing you huge money -Using PRE-suasion to set the table BEFORE even meeting a patient -How the mindset of your patient impacts their decisions, and what that means for your case presentation To learn more about Dr Phelps, email him at firstname.lastname@example.org Visit www.practiceonfirelive.com for info on POF 2019 in Miami.
A continuation of the conversation between Dr. Michael Ling and Ms. Laura Hatch, where they talk about how to identify superstar job candidates and how to get the new hire up to speed in a busy dental practice.
Dr. Michael Ling talks to Ms. Laura Hatch, founder of Front Office Rocks, about why most dentists make crappy CEO’s, why you probably need an office manager sooner than you think, and why she is ALWAYS hiring.
Host Dr. Michael Ling talks with Dr. Mike Grossman about why most general dentists who take an ortho course fail to fully incorporate it into their offices, and what they can do differently to make it a predictable and profitable part of their practices.
Host Dr. Michael Ling talks with Dr. Nathan Jeal about how he closes 90+% of his big case consults. Hint: It has NOTHING to do with “education” or “creating value” like the experts teach us.
Host Dr. Michael Ling talks with Dr. Tim Rauch about how he has unlocked the secret to a seemingly unlimited stream of high value, highly motivated big case patients who are eager to say yes to treatment, mostly be ignoring conventional wisdom about dental marketing.
Executive Assistants are not just for Fortune 500 CEO’s. Meet Emily Carranza and Yazmeen Fernandez, EA’s to Scott Leune. Learn how an EA can amplify your efforts, and how to find a retain a great one.
You know Dr. Glenn Vo as the Nifty Thrify Dentist - his wildly popular Facebook group with over 14,000 members. In this episode, Dr. Glenn talks about the Nifty Thrifty mindset. He also talks about his vision for connecting dentists from all over the world, and the power of positivity and generosity.
Meet Dr. David Sherberg from St. Petersburg, Florida. Dave talks about his implant journey from complete newbie to double jaw all-on-4 in 18 months. He also talk about the ONE position in almost all dental practices that is undervalued, undermanned, and underpaid. Making a change in this one position resulted in an automatic 30% increase in Dave's collections virtually overnight.
Meet Dr. Ashley Joves. Dr. Ashley is a social media ninja who harnessed the power of her network to fuel her amazing California start-up. She talks about the art and science of social media, and how to create content even when you don't think you have anything interesting to say.
Get to know Dr. Chris Phelps. You may know him as the Principles of Persuasion Guru, but hear what he has to say about the one project he is most excited about, and the one dental practice model he believes is bullet proof in the current and future economy.
Get to know Dr. Gina Dorfman, co-founder of YAPI. Dr. Gina talks about how she grows an amazing team at YAPI and her booming dental practice in the ultra-competitive Los Angeles area. Hear what Dr. Gina has to say about staff management, including why trying to motivate your staff and treat them like children doesn’t work