The FFS Dentist Podcast

March 19, 2018 | 0

The FFS Dentist Podcast

The Fee For Service Dentist Podcast is a podcast where dentist and dental professionals come together to share their best ideas on how to practice dentistry free from insurances for years to come. With the rising tide of corporate dentistry and dental insurance companies, FFS dental practices are quickly becoming a thing of the past. Tune in as Dr. Drew Byrnes interviews everyone from industry leaders to average FFS dentists in your own backyard to find out what works for them and what he can do to keep his own practice FFS for years to come.


FFS Stories with Dr. Paul Mikhli

Listen to FFS Stories with Dr. Paul Mikhli

I have a PPO. Do you take my insurance? 

“If you have a PPO, you’re actually paying a premium to go to the dentist that you want to go to whether they are in network or out of network. “

 

$2.1M in FFS dental care

 

“FFS dentistry is for doctors who love what they do.”

 

-Dr. Paul Mikhli 

 

Episode resources:

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

How to Get 100 New Patients NEXT Month

Listen to How to Get 100 New Patients NEXT Month

In today’s interview, Dr. Drew Byrnes asks Dr. Chris Phelps what he would do if he had to get 100 new patients the very next month. Dr. Phelps walks us through his recipe for success and encourages everyone to being implementing it tomorrow. Even if you implement just one of his strategies, you would begin to see results.

 

 

Episode resources:

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

DSO vs Private Practice: Fighting the Unstoppable Force in 2020

Listen to DSO vs Private Practice: Fighting the Unstoppable Force in 2020

How to build your practice to resist the wave of DSP

  1. Diversification 
  2. Master marketing 
  3. Reverse engineer your goals
  4. Focus on “I get to do” vs “I have to do”
  5. The 5 most important KPIs for 2020

Episode resources:

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

The Best FFS Story of 2019 with Dr. Steve Garrett part 2

Listen to The Best FFS Story of 2019 with Dr. Steve Garrett part 2

Breaking the mindset that you can’t grow an established practice. 

In today’s interview, Dr. Steve Garrett shares:

    • How to break the mindset that you can’t grow an established practice
    • How his FFS practice hit $6M in collection this year 
    • Scheduling 9  chairs of hygiene and not losing your mind
    • How being FFS has benefited his practice
    • How he schedules new patients
    • Adding a surgical suite
    • When to renovate a practice
    • What is the end game? Additional locations? Expanding providers? When is enough enough?
    • Treating people right and focusing on what is most important
    • “For me, it’s not about the numbers. It’s about waking up every day and loving my career.” 
    • Does Dr. Garret feel pressured into taking dental insurance? 
    • What does the ownership structure and compensation look like in his group practice?
    • The importance of having mentors and learning from them. 
    • The importance of systems in a FFS practice. 
    • The importance of investing in your team and building a family environment. 
    • “If you can’t treat your team right, you’re not going to be able to treat your patients right.” 
    • Share your experience and what you know with other dentists. 
    • “I think that dentistry is the most amazing profession on the planet. I love what I do.”

 

Episode resources:

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

The Best FFS Story of 2019 with Dr. Steve Garrett part 1

Listen to The Best FFS Story of 2019 with Dr. Steve Garrett part 1

Breaking the mindset that you can’t grow an established practice. 

In today’s interview, Dr. Steve Garrett shares:

    • How to break the mindset that you can’t grow an established practice
    • How his FFS practice hit $6M in collection this year 
    • Scheduling 9  chairs of hygiene and not losing your mind
    • How being FFS has benefited his practice
    • How he schedules new patients
    • Adding a surgical suite
    • When to renovate a practice
    • What is the end game? Additional locations? Expanding providers? When is enough enough?
    • Treating people right and focusing on what is most important
    • “For me, it’s not about the numbers. It’s about waking up every day and loving my career.” 
    • Does Dr. Garret feel pressured into taking dental insurance? 
    • What does the ownership structure and compensation look like in his group practice?
    • The importance of having mentors and learning from them. 
    • The importance of systems in a FFS practice. 
    • The importance of investing in your team and building a family environment. 
    • “If you can’t treat your team right, you’re not going to be able to treat your patients right.” 
    • Share your experience and what you know with other dentists. 
    • “I think that dentistry is the most amazing profession on the planet. I love what I do.”

 

Episode resources:

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

2020 Goals for Your Dental Practice

Listen to 2020 Goals for Your Dental Practice

How did your dental practice do in 2019? What can you do differently in 2020 to reduce stress, become more profitable and enjoy coming to work? Today, Dr. Drew Byrnes breaks his goals down into 4 different categories. 

 

-Clinical

- Clinical make up 

- Case acceptance 

- CE plan for the year 

 

-Team Health 

- Do you have the right team members in place?

- Do you need to add more team members to hit your goals?

- Who on your team need more training to help you hit your goals

- Does your team know your mission, your vision and your core values?

 

-Patient experience

- What are patients saying about your office when they leave?

- What are they not saying to you but might be saying to someone else?

- What can you add to your practice to make a better patient experience?

 

  • Growth Metrics
    • What is your gross collections for 2019?
    • What is your overhead / profit?
    • How many new patients did you get per month? 
    • How many do you need?
    • Do you have room for them in your schedule?

 

Episode resources:

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

FIXED: Associate Success and Automating the Busywork

Listen to FIXED: Associate Success and Automating the Busywork

“The one thing you cannot automate is relationships” 

In this interview, Dr. Dorfman shares what strategies she implemented which led to her hiring and keeping multiple associate dentists in her practice. We also find out how to help our teams and ourselves become more available to building relationships with out patients through automating the busywork. Dr. Dorfman also agrees to share her own document on clinical philosophies which she has every associate read before joining the practice. 

 

Episode resources:

Yapi:

https://yapiapp.com/

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

ADA sues Delta Dental

Listen to ADA sues Delta Dental

The American Dental Association is Suing Delta Dental. 

 

In today’s interview with Teresa Duncan, you will find out:

 

What does this mean for dentists? 

What does this mean for your practice?

What is best case scenario?

What is the worst case scenario?

How will this most likely play out?

Will out of network providers see better reimbursements? 

What ripple effects will this have in our industry?

What should you do in 2020 to prepare?

 

 

Episode resources:

 

Teresa’s Episode on the lawsuit:

http://nobodytoldmethat.libsyn.com/ep-41-antitrust-suits-against-delta-dental-lets-break-it-down 

 

Moving Your Patients to YES:

http://odysseymgmt.corecommerce.com/Book/

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Patreon:

https://www.patreon.com/user?u=22393667

REPOST: $26M in FFS with Dr. Brett Murphey

Listen to REPOST:  $26M in FFS with Dr. Brett Murphey

In today's episode, Dr. Brett Murphey tells us how he was able to collect $26 million in his practice over the last 10 years.

Episode resources:

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Pateron:

https://www.patreon.com/user?u=22393667

FFS on the Daily with Dr. Alan Mead

Listen to FFS on the Daily with Dr. Alan Mead

In today’s interview, you will hear Dr. Alan Mead from the Dental Hacks podcast interview Dr. Drew Byrnes on his experience of building a FFS practice and what he may have done differently. 

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Pateron:

https://www.patreon.com/user?u=22393667

 

How to NOT take Dental Insurance

Listen to How to NOT take Dental Insurance

In today’s interview, you will learn:

 

How successful practices position themselves to be able to not accept dental insurance.

Strategies that even bread and butter general dentists can use to reduce their insurance dependancy. 

Ways to provide enough value in any demographic to keep patients coming back.

 

This is a information backed episode which you may want to bookmark for future listens. 

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Pateron:

https://www.patreon.com/user?u=22393667

PPO to FFS Success Story Part 2

Listen to PPO to FFS Success Story Part 2

Jason and Jen Tubo own a dental practice in a blue collar town. After getting fed up with changes being made by dental insurance companies, they decided to take matters into their own hands and go out of network with all insurance companies. Listen to today’s interview to find out how they trained their team to prepare for that change, how they marketed differently and how their practice grew as a result.

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Pateron:

https://www.patreon.com/user?u=22393667

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

PPO to FFS Success Story - Part 1

Listen to PPO to FFS Success Story - Part 1

Jason and Jen Tubo own a dental practice in a blue collar town. After getting fed up with changes being made by dental insurance companies, they decided to take matters into their own hands and go out of network with all insurance companies. Listen to today’s interview to find out how they trained their team to prepare for that change, how they marketed differently and how their practice grew as a result.

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

Become a supporter on Pateron:

https://www.patreon.com/user?u=22393667

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

FFS Stories: We Are Not Accepting New Patients

Listen to FFS Stories: We Are Not Accepting New Patients

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

FFS Stories - Hiring an Associate and Adds 3 Dental Chairs Part 2

Listen to FFS Stories -  Hiring an Associate and Adds 3 Dental Chairs Part 2

Dr. Shaina Holman is a regular guest of the FFS Dentist podcast. Listen in as she shares what led to the growth of her start up dental practice in a saturated market. She has not even been open for 2 full years yet and she is already adding 3 more dental chairs and a full time associate as they are trending towards $1.6M for year number 2.

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

FFS Stories -  Hiring an Associate and Adds 3 Dental Chairs Part 1

Listen to FFS Stories -  Hiring an Associate and Adds 3 Dental Chairs Part 1

 

Dr. Shaina Holman is a regular guest of the FFS Dentist podcast. Listen in as she shares what led to the growth of her start up dental practice in a saturated market. She has not even been open for 2 full years yet and she is already adding 3 more dental chairs and a full time associate as they are trending towards $1.6M for year number 2.

 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

FFS Stories with a FFS Veteran

Listen to FFS Stories with a FFS Veteran

Dr. Steve Hecklin has been practicing FFS dentistry since 1982. Three years ago, he decided to acquire another dental practice and hire an associate. Steve believes in doing what you love and he loves to do dentistry. In today’s interview, he shares with us what has helped him to succeed in the FFS world for all of these years and the advice that he has given to his associate to allow him to continue to succeed for years to come.

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

Managing Mega Practice Growth

Listen to Managing Mega Practice Growth

Paul Etchison DDS FICOI FAGD

Dr. Paul Etchison is a practicing dentist in a south suburb of Chicago called New Lenox. He is the author

of Dental Practice Hero: From Ordinary Practice to Extraordinary Experience. He is the host of the

Dental Practice Heroes Podcast. Recently, along with Dr. Justin Bhullar, Dr. Etchison founded Dental

Business Mentor, an online curriculum teaching all things dental business, as well as systems used in his

practice. He currently practices only 6 days/month, and enjoys 12 weeks off per year. Dr. Etchison is

married and has two daughters, Briella (8) and Alyssa (4).

 

Social

Facebook https://www.facebook.com/dentalpracticeheroes

Instagram @dentalpracticeheroes

 

Web addresses

Podcast www.dentalpracticeheroes.com

Dental Business Mentor www.dentalbusinessmentor.com

Book https://www.amazon.com/Dental-Practice-Hero-Extraordinary-Experience/dp/099978630X

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

We are Out of Network with Your Insurance Company

Listen to We are Out of Network with Your Insurance Company

In today’s interview, Dr. Drew Byrnes interviews Dr. Josh Bernstein and his wife, Allison. In their practice, patients have to pay their full fee upfront and then wait for a check from their insurance company to come in the mail. Not every practice can achieve this level but Josh and Allison have made it work.

 

Josh credits Allison for her unique ability to patiently and honestly answer patient’s questions on the phone. Find out what she says on every new patient phone call. It’s honest, it’s helpful and it just might surprise you. 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com

How to Have a 0% Cancellation Rate

Listen to How to Have a 0% Cancellation Rate

In today’s interview, Dr. Drew Byrnes interviews Dr. Josh Bernstein and his wife, Allison. In their practice, patients have to pay their full fee upfront just in order to get on the schedule. If they cancel without enough notice, they keep the full fee. The has essentially reduced their no show / cancellation rate to zero but it hasn’t been without some bumps in the road.

 

Find out what softwares they used to help make this work and consider if this might be the thing that your practice needs to reduce your own cancellation rate. 

 

Do you have a FFS practice? Would you like to be interviewed? Fill out the FFS Stories request form here:

https://goo.gl/forms/7TaUF9Nqi49l1RFF2

 

 

Episode resources:

 

 

Dental Membership Direct

www.dentalmembershipdirect.com

Dental Financing Direct

www.dentalfinancingdirect.com

Dental Membership Master Course with Dr. Chris Phelps

www.membershipmastercourse.com