The Dental Amigos

March 5, 2019 | 0

The Dental Amigos

Friendship, collaboration and education for the dental profession.

Dentistry can be a lonely profession without good friends. The Dental Amigos hope to serve as a resource for dentists and those who like, love or spend time with dentists, and to bring the dental world together for the RIGHT reasons–fun, friendship and (practical) learning inside and outside of the operatory. Learn more at the dental amigos.


Episode 72 - Eric Cohen, Merchant Advocate Founder & CEO

Listen to Episode 72 - Eric Cohen, Merchant Advocate Founder & CEORob and Paul host Eric Cohen, the Founder and CEO of Merchant Advocate which is a firm that helps dentists analyze and manage their merchant services/credit card processing services. If you’ve ever tried to decipher a credit card processing statement and scratched your head, you’re not alone. In this episode, Rob and Paul go behind the scenes of the merchant services world with Eric Cohen, the “Robin Hood” for dentists (in Paul’s words) about the lack of transparency with merchant services fees and how dentists can save money on their credit card processing fees. Listeners who want to learn more about Merchant Advocate can visit www.MerchantAdvocate.com, and they can email Pete Eustic, PEustic@Merchant Advocate.com. Be sure to check out The Dental Nachos page for a free, no-obligation, analysis of your existing merchant services fees here: https://dentalnachos.com/merchant-advocate/ Finally, if you’re looking for a laugh, check out this SNL skit on the “benefits” of using cheques: https://dentalnachos.com/merchant-advocate/ Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 71 - Dr. Scott Drucker, Supply Clinic Founder

Listen to Episode 71 - Dr. Scott Drucker, Supply Clinic FounderRob and Paul host Dr. Scott Drucker, founder of Supply Clinic, the online marketplace for dental supplies, and a practicing Periodontist. Scott founded Supply Clinic in the Summer of 2014, one year into his residency program and the company has grown to now host 130 dental supply sellers, over 50,000 products, and is used by thousands of dental practices across the country. In this episode, Rob and Paul chat with Scott about how and why he decided to start the company, the benefits that Supply Clinic offers to its customers and the now popular question about the supply of personal protective equipment (“PPE”) and the current status of challenges in the PPE market during the COVID-19 pandemic and beyond. Listeners who want to learn more about Supply Clinic can visit www.SupplyClinic.com, and they can email Scott at Scott@SupplyClinic.com. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 70 - Dave Monahan, CEO of Kleer

Listen to Episode 70 - Dave Monahan, CEO of KleerRob and Paul host Dave Monahan, CEO of Kleer, an advanced, cloud-based platform that enables dentists to easily design and manage their own dental membership plan and offer it directly to their patients. In this episode, Rob and Paul chat with Dave about why a dental practice should consider implementing a membership plan now as part of their COVID-19 recovery strategy, how a membership plan can help patients access the care they need and drive treatment acceptance, the impact that a membership plan can have on dental practice results and best practices for implementing a membership plan (spoiler alert - DIY isn’t one of them). Listeners who want to learn more about Kleer can visit www.kleer.com, and they can email Dave at Dave@Kleer.com. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com. For the inquisitive minds, here are links to the books Dave and Rob mention on this podcast: “The Membership Economy: Find Your Super Users, Master the Forever Transaction, and Build Recurring Revenue” by Robbie Kellman Baxter: Click here. “The Automatic Customer: Creating a Subscription Business in Any Industry” by John Warrillow: Click here. “Predictably Irrational, Revised and Expanded Edition: The Hidden Forces That Shape Our Decisions” by Dan Ariely: Click here.

Episode 69 – The Dental World Post-COVID Part 4

Listen to Episode 69 – The Dental World Post-COVID Part 4It’s time to start thinking about and planning for the return of dentistry! Gary Tackas, Brian Hanks, Chad Widensky, Dr. Nathan Ho and Dr. David White join Rob Montgomery, Esq. and Dr. Paul Goodman to share their insights and forecasts as to what dentistry will look like post-COVID-19. Hear their great insights into: Looking at PPO adjustments and discounts as a marketing expense when assessing their value to a dental practice, The belief that patients won’t want to see a different dentist every time they have an office visit, The status of dental practice transition lending, loan deferments and refinancing existing loans as a strategy to improve cash flow, Strategies for structuring dental practice transition deals and whether to expect a shift from a “seller’s market” to a “buyer’s market”, The importance of patient communication, and What dentists should be doing to empower their state dental associations and influence government, & more! Here’s how you can learn more about our guests: Gary Tackas- Check out Gary’s podcast “The Thriving Dentist” at all of the usual podcast places and at www.ThrivingDentist.com Brian Hanks- www.BrianHanks.com and be sure to pick-up a free copy of Brian’s book when you’re there at www.BrianHanks.com/Book Also check out his podcastThe Practice Purchase Podcast in all of the usual podcast places. Chad Widensky- Learn more about Lendeavor at www.Lendeavor.com and you can contact Chad via email at Chad@Lendeavor.com. Dr. Nathan Ho- The Dental WinWin Facebook group and by going to www.EnvisionStars.com Dr. David White- on Facebook at David White, DDS Stay safe! Stay sane! Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so at Rob@RMontgomery-Law.com.

Episode 68 - The Dental World Post-COVID-19, Part 3

Listen to Episode 68 - The Dental World Post-COVID-19, Part 3It’s time to start thinking about and planning for the return of dentistry! Dr. Mark Costes; Thad Miller; Allen Schiff, CPA; Tommy Newton and Jerry Jones join Rob Montgomery, Esq. and Dr. Paul Goodman to share their insights and forecasts as to what dentistry will look like post-COVID-19. Hear their great insights into: -Distinguishing & focusing on the dental practice’s “three businesses” - before COVID, during COVID, & post-COVID, -Utilizing in-office dental plans, -Recognizing the 3 types of patient COVID mindset & the importance of tailoring communications to each, -Strategies & timing of marketing, -Strategies for discussing rent deferment with a landlord, -The current real estate market, -The importance of patient communication, -What prospective sellers should be thinking about doing to facilitate a practice transition, -The current state of government stimulus programs, & more! Here’s how you can learn more about our guests: Dr. Mark Costes - https://www.dentalsuccessnetwork.com; and be sure to take him up on his offer for a 45-day free membership: https://www.dentalsuccessnetwork.com/free45/ Instagram: DentalSuccessInstitute; Facebook: Dental Success Institute (https://www.facebook.com/DentalSuccessInstitute/) Thad Miller - https://www.ddsmatch.com Tommy Newton - https://www.xiterealty.com and tnewton@xiterealty.com (and you can email Tommy for a copy of a sample letter to a landlord) Allen Schiff, CPA - www.schiffcpa.com; aschiff@schiffcpa.com and www.adcpa.org Jerry Jones - www.JerryJonesDirect.com and be sure to sign-up for their newsletter Stay safe! Stay sane! Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so at Rob@RMontgomery-Law.com.

Episode 67 – The Dental World Post - COVID - 19, Part 2

Listen to Episode 67 – The Dental World Post - COVID - 19, Part 2Featuring Alastair Macdonald, Kirk Behrendt, Colin Carr & Vivek Kinra It’s time to start thinking about and planning for the return of dentistry! Alastair Macdonald, Kirk Behrendt, Colin Carr and Vivek Kinra join Rob Montgomery, Esq. and Dr. Paul Goodman to share their insights and forecasts as to what dentistry will look like post-COVID-19. Hear their great insights into: challenges faced by hygiene programs, bureaucratic costs passed on to dentists, the fallout from “Hot Money” in the dental industry, the need to offer more/different products, the need to focus on all expenses, the future of dental insurance and reimbursements, the need to “get away from the screen” during the constant news and social media cycle, creating “committees” among your team to take the lead on infection control and patient retention, potential opportunities to extend and/or negotiate your office lease, greater leverage with landlords in a shifting real estate market, and more! Here’s how you can learn more about our guests: Alastair Macdonald - Check out the “The 3rd Rail Entrepreneur” Podcast available in all of the usual places. Kirk Behrendt - https://actdental.com/ and here’s a link to get a free copy of the “Ultimate Roadmap to the Other Side of the COVID-19 Crisis for Your Dental Practice” that Kirk spoke of during the podcast: https://www.actdental.com/roadmap or you can text “Roadmap” to 833-605-0868. Colin Carr - https://carr.us/ Vivek Kinra - www.PPOProfits.com and on Facebook Stay safe! Stay sane! Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so at Rob@RMontgomery-Law.com. .

Episode 66 – The Dental World Post - COVID - 19, Part 1

Listen to Episode 66 – The Dental World Post - COVID - 19, Part 1Featuring Dr. David Phelps, Jayme Amos, Jonathan VanHorn, Dr. Desiree Yazdan & Dr. Sunny Pahouja It’s time to start thinking about and planning for the return of dentistry! Dr. David Phelps, Jayme Amos, Jonathan VanHorn, Dr. Desiree Yazdan and Dr. Sunny Pahouja join Rob Montgomery, Esq. and Dr. Paul Goodman to share their insights and forecasts as to what dentistry will look like post-COVID-19. Hear their great insights into: changes in office efficiencies, the cost of heightened infection control, the importance of being focused on the business of dentistry to stay relevant, the unique opportunities for start-up dental practices, grassroots social media marketing, the importance of patient communication, and more! Here’s how you can learn more about our guests: Dr. David Phelps - www.FreedomFounders.com Jayme Amos - www.IdealPractices.com (To check out Jayme’s new podcast, www.StartUpDentistPodcast.com) Jonathan VanHorn - www.ToothandCoin.com Dr. Desiree Yazdan - Instagram @DrYazdan Dr. Sunny Pahouja - The Dental Investment Facebook Group Stay safe! Stay sane! Listeners who want to reach out to Paul can do so at paul@dentalnachos.com, those who want to reach out to Rob can do so at Rob@RMontgomery-Law.com.

Episode 65 - COVID-19 & Your Practice - The Dental Amigos with Guest Anna Haslinsky, Esq.

Listen to Episode 65 - COVID-19 & Your Practice - The Dental Amigos with Guest Anna Haslinsky, Esq.Rob and Paul host Rob’s colleague, Anna Haslinsky, Esquire, and talk about the latest developments affecting dentists and dental practices during the Coronavirus pandemic: business interruption insurance, office lease provisions, tax relief, unemployment benefits, business/stimulus loans, OSHA, State Board/ADA orders and directives, deferral and forbearance of existing practice loans, malpractice issues and concerns, and more. Business and Legal Considerations During the Pandemic 10. Office Lease 9. Business Interruption Insurance 8. Tax Relief 7. Unemployment Benefits (for reduced work/hours and independent Contractors???) 6. Business Loans/Stimulus Programs 5. OSHA 4. State Board Directives/ADA Directives 3. Existing Practice Loans 2. Malpractice Insurance Concerns 1. Reality & “Staying Alive” Listeners who want to reach out to Paul can do so at paul@dentalnachos.com, those who want reach out to Rob can do so at Rob@RMontgomery-Law.com and those who want reach out to Anna can do so at Anna@RMontgomery-Law.com.

Episode 64 - Linda Harvey, Anna Haslinsky, Esq. & the Amigos: Coronavirus Special Release

Listen to Episode 64 - Linda Harvey, Anna Haslinsky, Esq. & the Amigos: Coronavirus Special ReleaseRob and Paul host Rob’s colleague, Anna Haslinsky, Esquire and Ms. Linda Harvey, a nationally recognized healthcare risk management and compliance expert, who assists dentists and their teams in navigating regulatory requirements such as HIPAA and OSHA as well as infection control audits. Paul, Rob, Linda and Anna talk about the challenges faced by dentists and dental practices during the Coronavirus pandemic: the role and challenges surrounding personal protective equipment (“PPE”) and OSHA, employee sick leave policies and laws, shutdowns recommended by the ADA, state boards of dentistry and state and local governments, safety versus practice preservation and the overall uncertainty in an constantly evolving situation. Listeners who want to learn more about Linda Harvey can do so at www.LindaHarvey.net and Linda can also be contacted by email at RiskTeam@LindaHarvey.net. Listeners who want to reach out to Paul can do so at paul@dentalnachos.com, those who want reach out to Rob can do so Rob at Rob@RMontgomery-Law.com and those who want reach out to Anna can do so at Anna@RMontgomery-Law.com.

Episode 63 - Jerry Jones on “Decommoditizing Dentistry”

Listen to Episode 63 - Jerry Jones on “Decommoditizing Dentistry”Rob and Paul host Jerry Jones of Jerry Jones Direct, a membership-based boutique dental marketing and advertising firm focused on patient retention and turn-key new patient solutions, with clients in the U.S. and around the World. In this episode, Rob and Paul have a wide-ranging chat with Jerry about “decommoditizing dentistry” (or as Dr. Nacho likes to call it, the “Amazoning of Dentistry”) and how owner operators can compete with corporate dentistry. Differentiate or Die! They discuss the importance of differentiating a dental practice and why that matters; how the process, people and place is what differentiates a practice; and why you should invest money, time and effort in a great team because what your patients really care about are you and the people in the practice (they don’t care about procedures). They also chat about how having an interest in your patients will lead those patients to have an interest in you and your practice. Listeners who want to learn more about Jerry Jones and Jerry Jones Direct can visit www.JerryJonesDirect.com. Listeners who want to receive a free copy of Jerry’s Decommoditizing Dentistry DVD can email him at Jerry@JerryJonesDirect.com. Here’s a link to the book Jerry mentions, Differentiate or Die by Jack Trout and Steve Rivkin: Click here. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 62 - Brokers: Yea, Nay, or Something Else

Listen to Episode 62 - Brokers: Yea, Nay, or Something ElseIn this episode, Rob and Paul chat about the role of a dental practice broker in a dental practice transition, the value a broker can bring to a deal, what a broker should (and should not) be asked to do, what to look for when hiring a broker and best practices for working with one. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 61 - Eric Morin, CEO of Tower Leadership, LLC

Listen to Episode 61 - Eric Morin, CEO of Tower Leadership, LLCRob and Paul host Eric Morin, CEO of Tower Leadership, LLC, a leadership consulting firm focused on teaching dentists how to utilize their practices to create wealth and build a legacy. In this episode, Rob and Paul have a wide-ranging chat with Eric about: how to improve yourself and your dental practice; the importance of investing/reinvesting in your dental practice; the importance of improving the patient experience; the trap of a dental practice owner looking at his/her dental practice as an income stream rather than as an asset; the importance of trying new things and spending money to make money; why mindset matters; and the “Ceiling of Conformity.” Listeners who want to learn more about Tower Leadership can visit www.TowerLeadership.com To learn more about Eric Morin, go to www.EricJMorin.com. Listeners should also be sure to check out Eric’s “Dental Wealth Podcast” at any of the usual podcast places and here’s a link to the book mentioned by Eric, The Compound Effect: Click Here. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 60 - Chris Felix of BlueLight Analytics, Live from 3M at the GNYDM 2019

Listen to Episode 60 - Chris Felix of BlueLight Analytics, Live from 3M at the GNYDM 2019Live from the 3M booth at the GNYDM 2019, Rob and Paul host Chris Felix of BlueLight Analytics and chat with him about curing light diagnostics and how monitoring the performance of curing lights can lead to better productivity and efficiency in a dental practice. Listeners can learn more about BlueLight Analytics by going to www.BlueLightAnalytics.com. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 59 - Dr. Joshua Austin, Live from 3M at the GNYDM 2019

Listen to Episode 59 - Dr. Joshua Austin, Live from 3M at the GNYDM 2019Live from the 3M booth at the GNYDM 2019, Rob and Paul host Dr. Joshua Austin and chat with him about managing patient reviews, simplifying composites by utilizing Fil-Tek Universal and how doing so can lead to better efficiency and lower overhead. They also chat about the importance of doing and trying new things in a dental practice. Dr. Austin is a published author and lectures nationally on restorative dentistry and reputation management. He has a monthly column and weekly e-Newsletter in Dental Economics, the most read dental magazine in the world. In the past, Dr. Austin has served as a faculty member in the Department of Restorative Dentistry at UTHSCSA Dental School. In 2009, the Texas Dental Association honored Dr. Austin by naming him Young Dentist of the Year. In 2010, the Texas Academy of General Dentistry named him New Dentist of the Year, the most prestigious award it gives for dentists who have graduated in the previous 7 years. Dr. Austin has earned a Fellowship and Mastership in the Academy of General Dentistry. Listeners who want to learn more about Dr. Joshua Austin can find him at the usual social media platforms (except for Facebook) @JoshuaAustinDDS and be sure to check out his awesome Working Interreferences Podcast at all of the usual places. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 58 - James Kachmar of Dentists Disability Specialists, Live from 3M at the GNYDM 2019

Listen to Episode 58 - James Kachmar of Dentists Disability Specialists, Live from 3M at the GNYDM 2019Live from the 3M booth at the GNYDM 2019, Rob and Paul chat with James Kachmar of Dentists Disability Specialists about disability insurance- why it matters, its role in a loan for a practice acquisition or start-up, when a dentist should buy it, as well as some insightful discussion about understanding the language of a policy and why all disability policies are not created equally. Jim grew up just outside of Portland, Maine. He is proud to be raising his two boys, with his wife, Amber, in the same area where he grew up. Jim speaks nationally at Dental Schools and conferences about disability insurance and transition planning for dentists. Listeners can learn more about Dentists Disability Specialists by going to www.LLFG.net and Jim Kachmar can be reached via email at James.Kachmar@LLFG.net. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 57 - Denise Sabol & Michelle Lee of OSAP - Organization for Safety, Asepsis and Prevention

Listen to Episode 57 - Denise Sabol & Michelle Lee of OSAP - Organization for Safety, Asepsis and PreventionLive from the Benco booth at the GNYDM 2019, Rob and Paul chat with Denise Sabol and Michelle Lee of The Organization for Safety, Asepsis and Prevention about the importance of infection control education, the importance of leadership in training and fostering a culture of safety in a dental practice, strategies for integrating infection control training in a dental practice and how it comes into play in dental practice transitions. They also chat about strategies to integrate infection control training into a dental practice. The Organization for Safety, Asepsis and Prevention ("OSAP") is a dental association dedicated to infection control education. Michelle Lee is the Executive Director of OSAP and Denise V Sabol, RDH BS Med is the Managing Editor of OSAP’s Infection Control in Practice publication. Listeners can learn more about OSAP by going to www.osap.org. Be sure to check out the Infection Control & Practice Newsletter, as well as The Official OSAP Podcast with Michelle Lee on The Dental Podcast Network's Channel One, which is available in all of the usual places. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 56 - Craig Conrardy of OnPharma Onset Buffering System, Live from Benco at the GNYDM 2019

Listen to Episode 56 - Craig Conrardy of OnPharma Onset Buffering System, Live from Benco at the GNYDM 2019Live from the Benco booth at the GNYDM 2019, Rob and Paul host Craig Conrardy of OnPharma Onset Buffering System and chat with him about how their injection buffering can improve patient experience, reduce chair time and improve office efficiency. Craig Conrardy is one of the original members of the OnPharma team that created and launched the Onset Buffering System and he currently service as OnPharma’s National Sales & Marketing Director. Listeners who want to learn more about OnPharma can go to www.OnPharma.com and they can also call 877-336-6738. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 55 - Kirk Huntsman, Founder and CEO of Vivos, Live from Benco at the GNYDM 2019

Listen to Episode 55 - Kirk Huntsman, Founder and CEO of Vivos, Live from Benco at the GNYDM 2019Live from the Benco booth at the GNYDM 2019, Rob and Paul host Kirk Huntsman who is the founder and CEO of Vivos and chat with him about Vivos’ unique approach to treating sleep disorders. Vivos is a leading provider of breathing wellness therapeutic protocols and technologies, and Vivos Therapeutics enables an integrated, multidisciplinary network of healthcare providers. R. Kirk Huntsman is a company founder and has served as a director and CEO of Vivos since September 2016. Mr. Huntsman brings over 30 years’ experience as a successful entrepreneur and senior executive in the dental industry. In 1995, he founded Dental One Partners, a leading dental support organization (DSO) with over 165 dental offices across 15 states, which was sold to a private equity firm in 2008. He was later appointed as CEO of ReachOut Healthcare America, a Morgan Stanley Private Equity portfolio company serving over 1,000,000 underprivileged pediatric patients across 29 states. He has also been a trusted consultant to a number of private equity firms and various DSOs around the United States, advising them on dental industry dynamics, strategy, target acquisitions, and operations. He was a founding member of the Dental Group Practice Association (DGPA), now known as the Association of Dental Support Organizations (ADSO). He is the author of numerous articles and two books on the business of dentistry. Listeners who want to learn more about Vivos can visit www.VivosLife.com. Listeners interested in sleep apnea training should also be sure to check out Dr. Nacho’s webinar on sleep apnea training at https://dentalnachos.com/product/the-dentists-role-in-treating-sleep-apnea/. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 54 - Chris Cortes of Darby, Live from Darby at the GNYDM 2019

Listen to Episode 54 - Chris Cortes of Darby, Live from Darby at the GNYDM 2019Rob and Paul host Chris Cortes of Darby, live from the Darby booth at the GNYDM 2019 and chat with him about impression scanners and how they can increase a dentist’s efficiency and productivity, in addition to improving the patient experience through shorter chair times. The Amigos also chat with Chris about the importance of remaining current and staying relevant in the "Millennial" world, and how doing so can come into play when transitioning a practice. Chris Cortes joined Darby 11 years ago and has been an instrumental part of the company’s capital equipment division. What began with a selection of autoclaves when Chris first started has transformed into a full lineup of innovative equipment and technology from top manufacturers. Two years ago, Chris was promoted to National Equipment Sales Manager, where he continues to drive the evolution of the equipment team and its growing range of offerings. Listeners can learn more about these impression scanners by going to www.Darby.com or they can call 800-645-2310. Chris Cortes can be reached via email at Christopher.Cortes@Darby.com. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.

Episode 53 - Nicole Perry of CareStack, Live from Darby at the GNYDM 2019

Listen to Episode 53 - Nicole Perry of CareStack, Live from Darby at the GNYDM 2019Rob and Paul host Nicole Perry of CareStack, live from the Darby booth at the GNYDM 2019. The Dental Amigos chat with Nicole about Millennials (the largest generation group in the Country), understanding the profile of Millennials and what they’re looking for in a patient experience, how to get Millennials into your dental practice and what CareStack is doing to help with that mission. CareStack is a complete cloud-based clinical and business management platform designed to maximize practice efficiency. Darby’s great tagline, "Vintage is only cool if it's vinyl," is the perfect backdrop for this episode. Minnesota native, Nichole Perry, fell in love with dentistry as a patient, not a practitioner. In August of 2018 her charisma and commitment to the future of the industry brought her to CareStack, where software is the gateway. Nichole brings a fresh perspective and a passion for bridging the gap from practitioner to the successful business owner to an innovator in the industry. Listeners can learn more about CareStack by going to www.Carestack.com and they can also connect with Nicole Perry on LinkedIn at https://www.linkedin.com/in/nicholeperry3/. Listeners who want to reach out to Paul can do so at Paul@DentalNachos.com and those who want to reach out to Rob can do so Rob at Rob@RMontgomery-Law.com.